If you have this message “Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)” in Device manager -> DVD drive Properties -> General tab.
Open registry editor
Start –> Run and typing REGEDIT and press Enter
Navigate to HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/ Control/ Class {4D36E965-E325-11CE-BFC1-08002BE10318}
Look for any of the following names in the right hand column and delete them.
UpperFilters
LowerFilters
UpperFilters.bak
LowerFilters.bak”